Privacy And Data Protection Policy

Medha Education, a unit of Runique Solutions (hereinafter, referred to as “we,” “our,” “us”, “Medha Education”) recognizes the importance of maintaining your data privacy. We recognise and value the trust that our clients, vendors, suppliers, and individuals place in us when providing us with personal data and we are committed to safeguarding the privacy and security of personal data we may collect from our clients, vendors, suppliers, and individuals / other entities to whom we provide our services.

This Privacy and Data Protection Policy aims to help you understand our personal data collection, usage, and disclosure practices by explaining:

1. Who we are and what we do
2. What personal data we collect about you
3. How we obtain personal data about you
4. Medha Education’s App Privacy Policy
5. How we use your personal data
6. Disclosure of your personal data
7. How do we may transfer your personal data
8. How long we keep your personal data
9. How we protect your personal data
10. YouTube APIs
11. What rights do you have in relation to your personal data
12. How we use cookies and similar technologies
13. How you can contact us/grievance officer
14. How will we update this Privacy and Data Protection Policy
15. How Google Uses Your Data: Privacy Policy and API Integration

1. Who we are and what we do

Medha Education is a unique platform dedicated to helping you achieve your Upskilling in current technology goals. We offer online Live and Prerecorded classes & courses with experts and peers to meet every individual’s learning & practice needs.

2. What personal data we collect about you

We may collect and process different types of personal data of our prospective clients, clients, vendors and suppliers in the course of operating our business and providing our services. These include:

• Basic personal details such as your name, gender, age;
• Contact data such as your telephone number and postal or email address, pin code;
• Financial data such as payment related information or bank account details;
• Website usage and other technical data such as details of your visits to our website(s);
• Any other personal data relating to you that you may provide.

3. How we obtain personal data about you

We may collect or receive your personal data in a number of different ways:

• Where you provide it to us directly, for example by corresponding with us by email, or via other direct interactions with us such as completing a form on our website or registering for our updates and newsletters;
• Where we monitor use of, or interactions with, our websites, any updates or newsletters we may send to you, or other email communications sent from or received by us;
• Where we receive information about you during the course of our engagement with you while providing our services; or
• Publicly available sources – we may, for example, use publicly available sources to help us keep the contact details we already hold for you accurate and up to date or for professional networking purposes, e.g. LinkedIn or social media like Facebook and Twitter.

4. Medha Education’s App Privacy Policy

Our app is strictly prohibited from publicly disclosing any personal and sensitive user data related to financial or payment activities, as well as any government identification numbers. We prioritize the privacy and security of our user’s information and ensure that such data is protected at all times.

We strictly enforce policies that prohibit unauthorized publishing or disclosure of people’s non-public contacts. We respect the privacy of our users and their contact information, and we take measures to prevent any unauthorized access, use, or sharing of such data.

Medha Education App (hereinafter referred to as The App) collects/transmits/syncs/stores user mobile numbers and passwords to allow users to access the app’s content securely and authenticate their identities. This data is stored securely to facilitate user login and ensure authorized access to the app’s features and content.

The app collects personal information for personalization purposes. This includes information such as user preferences, interests, and behaviour within the app. The data is used to tailor the app’s content, recommendations, and user experience to better suit individual user needs and preferences.

The app collects and analyses app activity data for diagnostic purposes and optimization. This includes information about app usage, performance, and errors. The data is used to identify and address technical issues, improve the app’s functionality, and enhance the overall user experience.

The app collects device IDs to prevent fraud. The device IDs are used to uniquely identify and authenticate devices to prevent fraudulent activities, unauthorized access, and misuse of the app’s features and services. This helps maintain the security and integrity of the app and protect the interests of our users.

5. How we use your personal data

We will only use your personal data where we are permitted to do so by applicable law or after obtaining your consent to use such personal data.

Consent: Where you have consented to our use of your personal data and information (by visiting our website and/or signing up for our services), you have consented to the collection, use, processing, and storage of the data and personal information provided to us by you. Further, you may choose to withdraw your consent at any time by writing to us at info@runique.co.

We may use your personal data in the following ways. In each case, we note the grounds that we rely on to use your personal data.

• To provide our services to you and to conduct our business – to administer and perform our services including to register you for an account, enable tutoring sessions, and process transactions as well as to respond to your questions, requests, or inquiries, including to provide support and troubleshooting assistance;
  Legal grounds: Legitimate interests (to enable us to perform our obligations and provide our services to you).
• To communicate with you, including to communicate with you about your account, inquiries, our company, and related news, as well as to send you promotional emails, surveys, newsletters, Whatsapp messages, calls, SMS and notifications.
  Legal grounds: Legitimate interests (to enable us to perform our obligations and provide our services to you).
• To facilitate use of our websites and to ensure content is relevant – to manage and remember your preferences and customize the services, to analyse and improve the services or any other products and services we provide, to administer surveys, sweepstakes, promotions, or contests; to improve our advertising and marketing, such as to provide you with recommendations for products or services that may interest you and to ensure that content from our websites is presented in the most effective manner for you and for your device;
  Legal grounds: Legitimate interests (to allow us to provide you with the content and services on the websites).
• For recruitment purposes – to enable us to process applications for employment with us and to assess your suitability for any position for which you may apply at Medha Education;
  Legal grounds: Legitimate interests (to ensure that we can make the most appropriate recruitment decisions for Medha Education).
• To ensure that we are paid – to recover any payments due to us or take other legal action (including the commencement and carrying out of legal and court proceedings for recovery of such payments);
  Legal grounds: Legal claims, legitimate interests (to ensure that we are paid for our services).
• To inform you of changes – to notify you about changes to our services, website, or this Privacy and Data Protection Policy;
  Legal grounds: Legitimate interests (to ensure we can notify you about changes to our service, website, etc.).
• To reorganize or make changes to our business – In the event that we undergo a reorganization (for example, if we collaborate with a third party), we may need to transfer some or all of your personal data to the relevant third party (or its advisors) as part of any due diligence process or transfer to that reorganized entity or third party your personal data for the same purposes as set out in this Privacy and Data Protection Policy or for the purpose of analysing any proposed reorganization;
  Legal grounds: Legitimate interests (in order to allow us to reorganize/change our business).

6. Disclosure of your personal data

We may also disclose your personal data with our professional advisors (e.g., legal, financial, business, risk management, or other advisors), bankers, and auditors. We shall share such information only after obtaining your consent to do so or where the disclosure is necessary for compliance with a legal obligation.

We may also process your personal data to comply with section 69 of the Information Technology Act, 2000, and for our regulatory requirements or in the course of dialogue with the regulators as applicable, which may include disclosing your personal data to government, regulatory, or law enforcement agencies in connection with inquiries, proceedings, or investigations by such parties anywhere in the world or where compelled to do so. Where permitted, or unless doing so would prejudice the prevention or detection of a crime, we will direct any such request to you or notify you before responding/sharing your personal data with any regulator.

7. How do we transfer your personal data

We understand that the right to privacy is a fundamental right guaranteed by the Constitution of India. We, therefore, impose strict data protection safeguards and implement appropriate measures to ensure that your personal data is protected in accordance with applicable data protection laws.

8. How long we keep your personal data

We will retain your personal data for as long as is necessary to fulfil the purpose for which this data was collected and any other permitted linked purpose. If your personal data is used for two purposes, we will retain it until the purpose with the latest period expires; but we will stop using it for the purpose with a shorter period once that period expires. Our retention periods are also based on our business needs and good practice.

Online training sessions are recorded and used for quality audits and teacher training. We maintain complete confidentiality of the recordings, and under no circumstances will they be accessible to or shared with any third party except for compliance under section 69 of the Information Technology Act, 2000.

9. How we protect your personal data

We recognize that information security is an integral element of data privacy. While no data transmission (including over the Internet or any website) can be guaranteed to be secure from intrusion, we implement a range of commercially reasonable physical, technical, and procedural measures to help protect personal data from unauthorized access, use, disclosure, alteration, or destruction in accordance with data protection law requirements. Our app employs robust security measures to transmit data securely to our servers usingapi.clapingo.com. We adhere to industry-standard security protocols and utilize encryption technology to safeguard the transmission and storage of user data. We are committed to protecting the privacy and confidentiality of your information.

10. What rights do you have in relation to your personal data

If you have any questions about our use of your personal data, you should contact us at info@runique.co. Under certain circumstances and in accordance with applicable data protection laws, you may have the right to require us to:

• Provide you with further details on the use we make of your information.
• Provide you with a copy of the personal information that we hold about you.
• Update any inaccuracies in the personal data we hold.
• Delete any personal data that we no longer have a lawful ground to use.
• Withdraw your consent at any time (as applicable) so that we stop the use of your personal data with immediate effect.
• Restrict how we use your information whilst a complaint (if any) is being investigated.

We take reasonable steps to ensure that your personal data remains secure and accurate in our records. In order to assist us with this, please let us know of any changes to the personal data that you have provided to us by contacting us at info@runique.co.

11. How we use cookies and similar technologies

When you visit our websites, we may send a cookie to your computer. A cookie is a small data file stored by your computer to help improve functionality or tailor information to provide visitors with more relevant pages. We may also analyse website traffic to identify what visitors find most interesting so we can tailor our websites accordingly.

12. How you can contact us

If you have any questions about this Privacy and Data Protection Policy, how we process your personal data, or any other grievance, please contact us by sending an email tocontact@medhaed.in or info@runique.co. You may choose to withdraw your consent or have your data deleted or updated/rectified at any time by writing to us at the above address.

13. How we may update this Privacy and Data Protection Policy

We may change the content of our Privacy and Data Protection Policy, our websites, and how we use cookies. Furthermore, we shall periodically update and revise this Privacy and Data Protection Policy as and when the need arises or when there is a change in applicable law. If we make material changes to our Policy, we will notify you and other users as required by law. By continuing to use our Services, you are agreeing to be bound by any changes or revisions made to this Privacy Policy. Any amendment to our Privacy and Data Protection Policy will be updated here. Please refer to it regularly to stay updated.

This Privacy and Data Protection Policy was last updated in May 2024.

14. How Google Uses Your Data: Privacy Policy and API Integration

At Medha Education, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, and safeguard the data we obtain from you while using our application, which utilizes various scopes from Google Cloud APIs, including the YouTube Data API v3 and Google Drive API.

1. Data Collection:
   When you use our app, we may collect certain information from you, such as your YouTube account details, Google Drive files, and other relevant data. This information is collected with your consent, as you need to grant permissions to the application to access your YouTube and Google Drive accounts.
2. Use of Data:
   The data we collect is used to provide you with a seamless and personalized experience within the application. Here are the specific purposes for which we use the data:
3. a) YouTube Data API v3 /auth/youtube.readonly& /auth/youtube.upload:

To view your YouTube account: The app will retrieve information from your YouTube account, such as your channel details, video statistics, and playlists. This enables us to offer personalized features and recommendations based on your YouTube activity. To manage your YouTube videos: With your permission, the app can upload, update, or delete videos on your YouTube channel, allowing you to manage your content effectively.

1. b) Google Drive API /auth/drive:

To see, edit, create, and delete Google Drive files: The app can access your Google Drive files, including documents, images, and other content, to enable seamless integration between our app and your cloud storage.

3. User Control:
   You have the right to review, modify, or delete your personal data collected by our app at any time. You can revoke the permissions granted to our app through your Google account settings.
4. Updates to the Privacy Policy:
   As our app evolves and new features are added, this Privacy Policy may be updated to reflect any changes in data collection or usage practices. We recommend reviewing this policy periodically to stay informed about how your data is being handled.

Note:

1. The provisions of this Privacy and Data Protection Policy are in compliance with the provisions of the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2. This Privacy and Data Protection Policy shall not have any overriding effect, and thus we may disclose your personal information if required by the law of the land or in response to any valid legal requests, including court orders.